FAQ

PRODUCTS

Q. How and where are products created?
A. Art Love Friend products are designed in Los Angeles, California by artist and designer Hoshi Hana. You can learn more about Hoshi on our about page here:https://www.artlovefriend.com/pages/about-us. Each item is made to order by production partners around the world including the United States, Europe, Mexico and Japan.

Q. How can I make sure my items will fit?
A. Please take some time to check out your sizing before purchasing items. Your order will be made especially for you so we need your accurate size choice.

Q. How do you insure quality?
A. Before adding goods to our shop, our items are tested and checked for quality, comfort and wearability.

Q. What is your shipping policy?
A. Please check out our most current shipping information here: https://www.artlovefriend.com/policies/shipping-policy.

Q. What is your returns and exchange policy?
A. Please refer to our refund policy page here: https://www.artlovefriend.com/policies/refund-policy.

Q. How can I make sure my purchases will last?
A. Please read care instructions before purchasing items.

 

CONTRIBUTIONS

Q. What organizations will you be supporting?
A. Beginning in 2023 in order to pivot and keep our shop viable for the future, we will be contributing 1% of our profits each year in December to the American Red Cross to serve those most in need. We will be collaborating with various artists and organizations to raise funds for individual projects which will be listed on related products in our store.